Brief Description:

Social Enterprise Officer

If you feel you are the right fit, please send your cover letter and resume to hello@gncanada.ca, to apply.

Good Neighbours Canada
Good Neighbours is an international humanitarian development non-governmental organization (NGO) founded in South Korea in 1991. After 5 years, we obtained consultative status with the United Nation’s Economic and Social Council (UNECOSOC). Good Neighbours Canada launched in March 2017 in London, Ontario, and moved to Scarborough in the GTA in 2022. Under the Good Neighbours’ international governance, we focus on fundraising, refugee and newcomer settlement programs, and global development campaigns to support field projects.
Good Neighbours Canada created and launched Goods4Causes, to reach our donors and supporters across Canada. Goods4Causes is a social enterprise which sells handmade items from international communities and local social enterprises in Ontario. It runs skills development workshops for local artisans to strengthen their handcraft small businesses, and subsequently support their socioeconomic stability. This is a space to showcase wonderful, handmade and sustainable products, as well as to help our local community and Canadian social enterprises.
Role
The Social Enterprise Officer is responsible for the ongoing management and expansion of our Goods4Causes online platform, and other essential administrative tasks related to the program. The Social Enterprise Officer will engage in a team approach and thereby strengthen our organization's capacity as a whole.

Reports to Project Manager

A. TASKS
Online and office Sales:
Maintain the online sales platform by developing new product listings for new vendors.
Optimize product visibility using strategic keyword placement and SEO techniques to enhance search engine performance.
Analyze online sales trends, customer feedback, and market research to continually improve the online shopping experience.
Program development and management:
Lead the strategic planning, goal-setting, communications planning, and implementation for the Goods4Causes program.
Research and register for one-time and recurring artisan market appearances within Toronto and the GTA, and attend artisan markets for the sale of Goods4Causes products.
Broaden sales opportunities for local vendors, including reaching out to vendors from equity-seeking or marginalized groups.
Collaborate on grant proposals and identify angel investment opportunities for funding the development and expansion of the Goods4Causes program.
Identify, coordinate, and liaise with international Good Neighbours offices and Canadian institutions for network expansion and managing Goods4Causes platforms.
Manage the stock inventory, including regular auditing and replenishing of products.
Community support
Develop the monthly program workshop schedule to support local Goods4Causes vendors to access opportunities to build their entrepreneurial and crafting skills.
Promote the educational programs within the community, including those who would be eligible for Goods4Causes’s support, through community centres and direct liaison with partner social support agencies.
Marketing:
Creation of advertising materials.
Track and analyze advertisement performance to maximize return on investment.
Promote the sales of Goods4Causes products through both online and offline channels, including e-commerce promotions and maximizing online shopping interest.
Manage and develop the Goods4Causes social media platforms.
Create marketing materials based on the vendor stories and successes of selling through Goods4Causes.
Volunteer management:
Provide guidance and monitor the activities of volunteers for the Goods4Causes program.

B. QUALIFICATIONS
Bachelor’s degree or college diploma in Business, Marketing and Sales, Communications, or a related discipline
Experience partnering with angel investors or major corporate donors
Previous experience promoting online sales via an e-commerce platform
Keen eye for detail in reporting, experience utilizing database systems
Online marketing skills including website maintenance, search engine optimization
Social media proficiency including with Instagram Reels, Stories and Feed posts
Strong communication skills for calling and speaking with donors, volunteers and vendors
High degree of initiative and sales acumen
Team player who enjoys interacting with colleagues, professionals, peers, volunteers and those served by the organization
Fluency in English language
Experience working in the development sector or with social enterprises is a bonus

C. COMPENSATION
Part-time role: 20 hours per week with some weekend work, scheduled around in-person workshops and market events.
Hourly rate $18ph

Good Neighbours Canada actively seeks staff who reflect the diverse community it serves. Individuals typically underrepresented in the community are encouraged to apply. This includes (but is not limited to) individuals who identify as queer, trans, persons of colour, Indigenous persons, women, persons living with disabilities and/or with mental health variations. Accommodations are available on request.

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