MELKS Manager (Monitoring, Evaluation, Learning, Knowledge and Sharing)

Position: MELKS Manager (Monitoring, Evaluation, Learning, Knowledge and Sharing)

Employer: Children Believe

Location: Markham, Ontario, Canada

Deadline: December 6, 2019

Employment Type: Employment

Position Level: Mid Level

Salary Range:

Closing Date: December 6, 2019

Full Description

Brief Description:

Careers that empower young dreamers
When you make a decision to work with Children Believe you’re not just doing something great for your career, you’re helping empower children around the world to access education, pursue their dreams and be a voice for change. We know there are lots of career options for talented, top performers like you, but not many offer the opportunity to help children dream and live fearlessly. Children Believe is currently recruiting for the following position: MELKS Manager (Monitoring, Evaluation, Learning, Knowledge and Sharing)

Reporting to the Director, Program Effectiveness & Resource Management (PERM), this role will elaborate the organization’s Theory of Change, provide high quality technical guidance and support in program planning, monitoring, evaluation, learning and knowledge sharing systems. The role will coordinate MELKS across our six country programs and major grant implementing countries. The incumbent will advise and coach on the implementation of simplified, integrated, end-to-end, relevant, quality and cost effective systems for data collection, analysis, reporting, sharing and influencing. The ability to facilitate, train or enhance the capacity of MELKS Officers and other relevant staff and to articulate TOCs, define KPIs, track results/outcomes, produce and share reports and knowledge at all levels will be required.

This role includes, but not limited to:

1. Lead short and long-term MELKS functions and serve as a technical lead on the long-term MELKS platform;
2. Serve as a touch point for guiding or coordinating third party’s engagement in MELKS;
3. Lead, coordinate or conduct organizational program performance and impact evaluations;
4. Manage MELKS functions across the organization and responsible for the design and implementation of MELKS instruments;
5. Develop or coordinate the development of Data Base Management System;
6. Review and advise the elaboration and tracking of Key Program Performance Indicators, KPIs, across the seven offices;
7. Advise and facilitate strategic planning processes as needed and contribute to program alignments and effectiveness;
8. Advise, review and contribute to Country and/or major projects MELKS systems including the design and development of MELKS frameworks, logic models or log frames;
9. Serve as a thought leader in the preparation of policy briefs, annual reports, working papers, seminars or workshops using the MELKS outcomes
10. Provide coaching or technical backstopping to MELKS technical teams, in order to apply and deliver quality process and timely products for KPIs tracking, reporting and production of high level technical reports;
11. Work with relevant departments e.g. Technology and Sponsor Services to provide technical guidance and support with on-going improvements in information management systems;
12. Initiate and work with relevant departments e.g. Communications and Marketing and with knowledge-based institutions / think tank organizations externally to maximize the sphere of CB’s program influence through hosting or participating in various forms of knowledge sharing and learning platforms;
13. Contribute to best practices, center of excellences through knowledge management and sharing updating program policies, guidelines procedures and tools.

The ideal candidate possesses:

• Post graduate degree in Program Planning and Evaluation, Project Management, Economics, Statistics, Sociology, Business Administration or International Development.
• Minimum of 5 years' related work experience in leading the management of staff and coordination with professionals working for monitoring, evaluation, learning and knowledge sharing functions.
• Demonstrated skills and strong track record in the context of INGOs or international research, IT companies or business solution organizations with expertise in the design, establishment and administration of wide range of quantitative & qualitative data management systems (including baseline surveys, impact assessments, evaluations as well as qualitative information systems such as MSC, Storeys, Cases-Management, PLA).
• Sound knowledge and experience in one or more of the following thematic areas: inclusive, quality and girls, education, heath & nutrition, child participation, child protection and gender equality, partnership capacity building, livelihoods and disaster risk management.
• Excellent interpersonal skills including the ability to network, collaborate, build relationships, influence without direct authority and negotiate effectively.
• Knowledge and experience of technical report writing, review of technical reports and production of working papers, policy briefings, manuals or guidelines.
• Strong interpersonal communication skills, both written and verbal at least in English language; with good organizational and time management skills as well as attention to details.
• Strong Computer and data management skills with demonstrated experiences in mobile data collection & statistical analysis programs such SPSS, NVivo, STATA, Excel, Access)
• Cross-cultural sensitivity and experience as well as the ability to be adoptive to indigenous knowledge and their harmonization with MELKS.
• Ability to travel nationally and internationally as required.
• Fluency and excellent verbal and written skills in English; fluency in French and/or Spanish an asset.
• Demonstrated commitment to Children Believe’s Vision, Mission and Values.

Attributes, Traits and Behaviours:

• Accountability for results;
• Strong organizational and time management skills;
• Embracing change management;
• Demonstrate flexibility to multi-task in an environment with changing demands and competing;
• Demonstrate creativity and innovation in reviewing and applying new methods and techniques to the performance of work;
• Proven team player; service oriented attitude and behaviour;
• Confidence and open attitude in facilitating training, coaching staff and presenting thoughts
• Commitment to continuous learning and improvement as well as self-development.

Children Believe offers competitive paid time-off benefits and a comprehensive group benefits plan, including health/dental, life insurance, disability, EFAP and company-match RRSP.

Application Process:
If you believe you have that unique combination of a not-for-profit heart, combined with the skills and interest for the MELKS Manager position, then you will want to apply for this opportunity by going to Children Believe's Careers website:

Select the button: “Find Career Opportunities”.

Search under Job Title for "MELKS Manager". Follow the application process stated on the specific job posting, you will be required to complete a very brief questionnaire and attach your résumé and covering letter.

If you experience any issues with the application process, please contact us at

Children Believe is not accepting recruitment agency/firm referrals.

Applicants must be legally eligible (at this time) to work in Canada.

Consistent with our Child Safeguarding Policy, the successful candidate must receive clearance by a Canadian criminal record check.

Children Believe is committed to diversity in the workplace and is an equal opportunity employer.

Children Believe is committed to providing workplace accommodations. If you require an accommodation, inform us and we will work with you to meet your needs.

We thank all applicants for applying, however, only candidates selected for an interview will be contacted.

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