Difficult Conversations: A Workshop for New and Experienced Managers
Event Details
Every manager dreads difficult conversations. Whether it’s delivering bad news, denying employee requests, or giving negative feedback, these are the conversations that keep up at night and make our stomachs churn.
To be an effective manager, however, you must have those difficult conversations. And, you need to have them in a way that is constructive and productive.
Difficult conversations will never be easy. But, with proper mindset, proper preparation, and practical technique, those conversations can become easier and more productive. In this interactive workshop, participants will learn practical techniques to facilitate difficult conversations and get a chance to practice in breakouts.
This workshop is for both new and experienced managers.
Participants will learn:
– The five steps to facilitate difficult conversations
– The four techniques to defuse tension
– The three keys to an effective mindset
– The one powerful phrase that will get employees on board.
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